Quality Certification for Chaseley
25th January 2010: The Chaseley Trust has achieved ISO 9001 certification. This internationally recognised standard aims to ensure customer satisfaction by providing a tried and tested framework for a systematic approach to managing the organisation’s processes.
The Chaseley Trust is a registered charity that cares for adults with severe physical disabilities, and prioritises service veterans. It operates two residential nursing homes in Eastbourne, East Sussex. The main home, Chaseley, has 55 beds and offers residential, respite and day care, along with multi-disciplinary therapy services. The second home comprises a small settlement of bungalows offering service users more individual space and choices in their daily routine.
Chaseley’s Chief Executive Sue Wyatt commented, “We wanted to find a way to illustrate to both our existing and prospective service users, and to those purchasing placements here, that we provide a quality and consistent service, not just in terms of hands on care for which Chaseley is already renowned, but in all aspects of our business. Being independently audited for ISO 9001 seemed the ideal route to take, and I am delighted that through the hard work of our staff, we have achieved certification.”
Chaseley was independently audited by ISOQAR, an accredited certification body that is authorised to audit organisations and issue certificates against a variety of management system standards. As an independent, third-party assessment body, ISOQAR audits a wide range of manufacturing and service companies, both throughout the UK and across many parts of the world.
For further information:
Christine Ellis 01323 744390 or 07730 923953
