Each resident will have:
- The right to expect to be treated as an individual irrespective of disability.
- The right to expect dignity, privacy and respect for your culture, ethnic origin and religious beliefs.
- The right to participate in the planning of your individual programme of care, taking into account your personal choices and wishes, and to access your personal files.
- The right to receive care appropriate to your needs from suitably trained and experienced nursing care staff.
- The right to expect confidentiality at all times, with regard to your privacy, business affairs, personal needs, emotional and sexual matters.
- The right to independence and accountability for your own actions, at the same time showing due consideration for others.
- The right to be allowed to undertake individual tasks, which you as a resident are able to perform independently.
- The right to personal privacy within your own environment, and to have respect given to your family, friends and belongings.
- The right to access all the facilities and services within Chaseley.
- The right of access to a formal complaints procedure and to be represented by a friend or adviser if you so wish.